We are highly committed to protect your privacy and make sure you feel secure when providing us with your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.thatsY.me.com (the “Site”). By visiting this website, you are accepting and consenting to the practices described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

Personal data means any information capable of identifying an individual.

User Data includes data about how you use our website and any online services. We process this data to operate our website, improve the website and ensure relevant content is provided to you and to ensure the security of our website.

Communication Data includes any communication that you send to us through the contact form on our website, through email, text, social media messaging, social media posting or any other communication channel.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit www.thatsy.me.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Additionally, we collect your personal information as follows:

• When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card details), email address, and phone number.
• When you fill out a contact, booking enquiry form or schedule a consultation we collect your name, email address, phone number or website address.

HOW DO WE USE YOUR PERSONAL INFORMATION

We do not collect any Sensitive Data about you with the exception of health conditions/injuries. The provision of this information is voluntary when you register for a yoga retreat concept, classes or any offered service we provide. The information about any injuries or health conditions of our guests for our retreats helps us, to serve you better and adapt the teachings and all other services to your needs.

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary.

That means we use the personal information we collect from you:

• To improve our service on retreats, trainings, workshops, courses or any other product or service we provide to all customer

• To fulfil any orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations related to our offerings;
• To communicate with you;
• To screen our orders for potential risk or fraud (in particular, your IP address);
• To provide you with information or advertising relating to our products or services when in line with the preferences you have shared with us;
• To optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns) and our offerings based on the information and feedback we receive from you;
• To send periodic emails
• to improve communication with each of our customer
• To administer our website and business

The email address you provide for order processing, may be used to send you information and updates pertaining to your order or booking, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, unsubscribe button is at the bottom of each email.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or otherwise transfer to third parties your personally identifiable information. This does not include trusted third parties who assist us in organising retreats (retreat hosts and coordinators), trusted third parties who assist in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We share your Personal Information with third parties to help us use your Personal Information, as described above.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, insurance claims or other lawful request for information we receive, or to otherwise protect our rights.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology directly to Stripe. We use Stripe to process your payments online. All transactions are secure and encrypted, and we never store your credit card information. You can read more about how STRIPE uses your Personal Information here.

Your credit card details are not accessible to us and are processed directly by our credit card payment partner STRIPE.

We use STRIPE as our booking engine to process your online bookings. You can read more about how STRIPE uses your Personal Information here.

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

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BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.

You can opt out of targeted advertising by:

Google

Web Browser Cookies

Our Site may use 'cookies’ to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

PROTECTION AND SECURITY

The security of the personal information that you provide is very important to us. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you. While we do our best to protect your personal information, we cannot be responsible for information that you choose to publicly disclose and you should always keep in mind the risks of transmitting your personal data over the Internet.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records and to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless and until you ask us to delete this information.

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for ten years after they stop being customers.

In some circumstances we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

AGE OF CONSENT and your acceptance of these Terms

You must be over 18 years of age to use this website and have to agree that access to and use of this website are subject to the Privacy Policy and Terms & Conditions. If you do not agree to this Privacy Policy and Terms & Conditions, please do not use this website.

CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at : info@thatsy.me